Just run the installer on the device you want to control from and follow the instructions, or there's MSIs for remote deployment under Windows. If you don't have permission to install VNC® Viewer on desktop platforms, choose the standalone option. Zoho Assist is a multi-platform remote desktop software that allows your technicians to troubleshoot a Mac remote desktop from Windows, Mac OS, Linux, Android, and iOS devices, so they can stick to the system that works best for them. Technicians who choose to troubleshoot from Windows can use the native application instead of the browser to.
Zoho Assist's remote desktop for mac helps you provide top-notch IT support to your customers. Remotely access Mac desktops and back-end servers through on-demand and unattended remote sessions.
Try Zoho AssistGet started in 30 seconds.
Why do you need a Mac remote access software?
The number of issues that pop-up in Mac computers are considerably less because of their inclusive software packages and invulnerable security system. Nevertheless, if issues do arise, subsequent troubleshooting is challenging because of the rarity of occurrence. Zoho Assist, Mac remote desktop software allows you to connect to technical support experts all around the world to fix issues.
How to access and control remote mac desktops?
One of the best-known taglines of Mac OS is 'It just works,' this tagline is true in most cases and the primary reason for users to root for Mac OS. However, if something were to go wrong on a Mac desktop, users would have no clue and are in desperate need of help. The troubleshooting process can be stalled at important points because of installation and compatibility issues. Zoho Assist's mac remote app software is an obvious choice to bypass these compatibility issues because the cloud-based technology that it runs on leaves you with no installation hassles. If you are a remote technician, all you need to have is a browser to start working on a macOS remote desktop. Click here for a step by step guide to access and troubleshoot a mac remote desktop.
Features that help technicians to access and troubleshoot a Mac remote desktop
To take a remote technician's help to solve issues on a Mac desktop is a time-saving idea! But, remote technicians have many problems to contend with on a daily basis and have to accelerate troubleshooting to resolve more issues. Here are some of the features that Zoho Assist's Mac remote access software offers technicians to increase their efficiency.
Reboot and reconnect
Restart a remote computer to fix a frozen or unresponsive screen without losing control.Instant chat
Exchange messages with your customers during a session to communicate smoothly then and thereMulti-monitor navigation
Switch between monitors of a mac remote desktop with ease.Invite technicians
Ask colleagues with different skills to help you during remote support sessionsSwap Screen
During a remote session, technicians can broadcast their screen to the customer by reversing the shared screen.
Support and remotely access Mac desktops from other computer environments
Technicians have their preferences when it comes to the operating system they want to troubleshoot from. If a Mac remote app software is uni-dimensional in working, forcing the technician to troubleshoot from a particular computing environment, it will reduce the efficiency of the technician and thereby increase the time taken for issue resolution. Zoho Assist is a multi-platform remote desktop software that allows your technicians to troubleshoot a Mac remote desktop from Windows, Mac OS, Linux, Android, and iOS devices, so they can stick to the system that works best for them. Technicians who choose to troubleshoot from Windows can use the native application instead of the browser to establish a faster connection.
Safe and secure access to a remote mac desktop
Your customers may understandably feel vulnerable letting a technician access their Mac desktop over a remote connection, so building trust with the customer is the foremost step in remote troubleshooting.
Remote Desktop Program For Mac
Security and data protection should be the top priority while choosing a Mac remote desktop software. With SSL encryption and 256-bit AES encryption, inactive session timeout, data anonymization, consent-based access, and other data protection options, Zoho Assist's remote desktop app for mac gives customers good reasons to trust your service by ensuring safe and secure connections to Mac desktops.
Customize your Mac remote desktop software.
Big corporations are often hesitant to support their clients from an app with another company's brand. Zoho Assist offers you rebranding options so you can use your company's name, logo, favicon, and a customized portal URL. You can also customize the emails sent to customers and configure the sender's email address, along with reply-to and CC email addresses. This way, your customers know who they're talking to every step of the way. Learn more.
Ensure faster issue resolution on Mac desktops with our technician and customer apps.
If you are a support technician who isn't keen on working from a browser, Zoho Assist, Mac remote desktop tool gives you an option to run support sessions from the application. Technicians can download our application and start using Zoho Assist right from there to remotely access and control Mac desktops. Your customers on a remote Mac desktop can also download our customer app to join sessions faster.
'It's snowing like mad where I am, and Zoho saved me a 90 minute round trip to reboot some resources. Thank you!'
William GoveiaIndiana Limestone, Ind.
Trusted by great brands
- Hitachi
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Try Zoho Assist, a remote desktop software for mac, at no cost.
If you're still not convinced about the real-time working capabilities of Zoho Assist, you can give it a shot by trying out our 15-day free trial. During the trial period, you can work with all the features with an unlimited number of technicians and unattended computers.
Try it for freeMicrosoft Remote Desktop For Mac
Use our home office solution-Click here to learn moreConnect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike.
400+ million sessions per month
Multi-platform support
AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi!
Online collaboration
Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world.
Built-in file transfer
Simply copy and paste or use the new transfer tab to transfer files between computers.
Lightweight
No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password.
Make it yours
Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.
Record sessions
Both the IT professional and the user whose computer they access can get a recording of each session. This adds an extra level of security and is handy for training purposes too.
Own network
No cloud, no problem. If you need full control of your data, setting up your own Enterprise Network is easy. Unencrypted data will never leave your DMZ.
Unparalleled performance
Low latency, fast data transmissions, frame rates of 60 fps – we know how critical these are when working on a remote desktop. Ie web browser for mac. That’s why our innovative DeskRT codec ensures low lag, even at high screen resolutions or bandwidths of just 100 kB/s.
Secure by design
Your security has been built into AnyDesk from day one. We use banking-standard TLS 1.2 technology to ensure your computer is protected from unauthorized access and RSA 2048 asymmetric encryption to verify every connection. Plus, our servers use Erlang telecommunication technology for maximum reliability.
Built for pros, loved by all
AnyDesk has been designed and developed with IT professionals in mind, offering an unbeatable service for those who need fast, efficient and reliable remote access. AnyDesk is also a practical – and totally free – solution for private users.
Grows with you
As teams grow, their needs evolve – and so should the software they use. AnyDesk lets you start small and scale quickly, with sensible pricing for teams of all sizes.
Jan PetersCEO, Spidercam
spidercam® Producer uses AnyDesk Remote Desktop Tool for Worldwide Equipment Support.
Francisco RodríguezCIO, Airport Münster/Osnabrück
It wasn't until we tried AnyDesk that we were able to solve the data security problem.
Mario DioniesIT-Security Officer, AIP
After searching for a bit, we found AnyDesk with its in-house-solution, offering exactly what we were looking for.
AnyDesk is free for evaluation and private use. Try today!
Download NowNo signup required.
https://truepfiles745.weebly.com/download-linux-on-mac.html. By downloading and using AnyDesk, you accept our license agreement and our privacy statement.
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If the download does not start automatically, please click the Download link below.
Get Started with AnyDesk in 3 steps:Double-click the downloaded AnyDesk file and AnyDesk will start immediately.
Enter the ID or Alias of the remote device into the field under 'Remote Desk'.
Click the green 'Connect'-Button and enjoy our fast and simple remote software solution.